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Our Salesforce integration has just been released 🙂 As with our other CRM integrations, when you make or receive a telephone call a new contact will be created and a call note added. If the contact already exists we’ll just…
Salesforce Integration Read More »
We’ve released our Active Campaign integration. This integration will automatically create new contacts and notes whenever a telephone call takes place. To get hooked up you’ll first need your Active Campaign API Access URL…
Active Campaign integration Read More »
If you have Call Recording plus one of our CRM integrations you’ll now see call recording links in your contact notes. For example, here’s a note of a telephone call in our Capsule integration: Simply click the link to…
Clickable Call Recordings Read More »
Update 2nd March 2018: We’ve just added a call recording tag which you can read more about on our Clickable Call Recordings post. We’re pleased to announce the launch of our new Slack integration. We’ve…
We’ve just launched our new Autotask integration. As with our other CRM integrations, this allows the automatic creation of new contacts and notes whenever a telephone call takes place. To get started log into our new customer…
Autotask integration Read More »
We’ve just launched our new Pipedrive integration. Similar to our other CRM integrations, this allows automatic creation of contacts along with call details. To get hooked up just log in to your Invoco account, click my…
Pipedrive integration Read More »
If you have a support team in your organisation you’ll know it’s a tough job delivering exceptional customer service. A common frustration for people calling into a helpdesk is having to spend time holding on the line…
How to use inbound calls to create new support tickets in your helpdesk software Read More »
Here at Invoco, we like to think that we provide lots of useful call intelligence for our clients. We have lovely weekly reports and the ability to get a weekly spreadsheet containing all call records. This is really useful stuff. But…
How to import your call records into Google Sheets in real-time Read More »
We’ve just launched our new Capsule CRM integration. This allows automatic creation of contacts along with call details and tags. To get hooked up just log in to your Invoco account, click my…
Capsule CRM integration Read More »
We like Infusionsoft. It’s the CRM we’ve been using ourselves for the last 3 years and have developed a native integration so that customers using our Call Tracking and Hosted…
Testing the Infusionsoft API using Mashery Read More »